Privacy Policy

Effective Date: 14 Oct, 2024

Thank you for using GibsonIQ (the "App"). This privacy policy explains how we collect, use, and protect your information when you use the App.

1. Information We Collect

Personal Information: We collect certain personal information when you log in to the app. This includes your username, password and other relevant identification details necessary for the functionality of the app.

Installation Data: When submitting information about air conditioner installations, we collect customer-related data including customer name, address, city, and a picture of the AC unit's barcode.

Automatically Collected Information: We collect data related to your device and usage patterns via Firebase services such as Crashlytics, Analytics, and Performance to improve app functionality. This includes:


2. How We Use Your Information

We use the information you submit to document the AC installation process and store the necessary customer data. Additionally, we use data collected through Firebase to monitor app crashes, analyze usage patterns, and improve performance.

3. Sharing Your Information

We do not share your personal information with third parties except for service providers like Firebase and when required by law.

4. Data Security

We are committed to protecting your information and implement various security measures to safeguard your data against unauthorized access.

5. Data Retention

We retain personal information as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us at redhareead@gmail.com to exercise your rights.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

For any questions, please contact us at redhareead@gmail.com.